Anomaly | Online Solutions

Benchworks created an online store to sell the books and DVDs of the Anomaly-produced show, Avec Eric.Anomaly is a top New York City-based advertising agency with a new television production called “Avec Eric,” a cooking show starring renowned French chef Eric Ripert. Anomaly possesses an extremely diverse and elastic set of skills; operates on a progressive and entrepreneurial business model; focuses on creating business solutions; and lastly, has a single bottom line. As opposed to the status quo, mega-mall-esque conglomerations of specialty service providers, Anomaly can offer solutions that are untainted by financial bias.

Mission:

Anomaly needed an online store and product fulfillment solution matched to the Avec Eric brand to promote, sell, and ship the books and DVDs related to the TV series.

Benchworks Goal:

Deploy an online store capable of handling multiple products and categories, manage the online store, and provide customer service including order placement and fulfillment. Provide internal reporting for Anomaly that includes monthly inventory reconciliations and phone order/call log reports as well as weekly order and sales reports.

Benchworks Solutions:

We launched a complete online store, the Avec Eric Store, that served as a turnkey solution that includes:

  • Customized Content and Interface
  • User Friendly and Easy to Navigate
  • 24/7 Access
  • Real-Time Inventory Information
  • Secure Credit Card Transactions (PCI Compliant)
  • Management Reporting
  • 1-800 Customer Service

Benchworks Services Included:

Online Store

Fulfillment

Live Operator Customer Service

Order Reporting

Sales Reporting

Inventory Reconciliation

Call Log Report